Possible Power Circuit Failure (In Progress)
  • Priority - Critical
  • Affecting System - Power Circuits
  • As part of our active monitoring system, it has come to our attention that one of our power circuits is experiencing intermittent issues. To ensure minimal downtime and/or possible data corruption if it fails, we will be moving all servers off the affected circuit onto a new circuit that has tested stable and reliable.

    Any moving of servers will take place on during the following timeframes:

    Start: Saturday January 6th 2018 - 12:00am GMT-7
    End: Saturday January 6th, 2018 - 6:00am GMT-7

    Start: Sunday January 7th 2018 - 12:00am GMT-7
    End: Sunday January 7th 2018 - 6:00am GMT-7

    Start: Monday January 8th 2018 - 12:00am GMT-7
    End: Monday January 8th 2018 - 6:00am GMT-7

    *** UPDATE ***
    Start: Tuesday January 9th 2018 - 12:00am GMT-7
    End: Tuesday January 9th 2018 - 6:00am GMT-7

    We will safely power down each and every server before moving and confirm that each server is back online. As this move will require us to physically reroute power wiring, we anticipate a maximum of 20 minutes of downtime per server, but will do everything to minimize this as much as possible.

    If you have any questions, please contact our helpdesk at: https://www.madrooster.com/portal/supporttickets.php

    Please accept our apologies for any inconvenience caused. We feel it is better to be proactive about potential failures instead of waiting until there is an outage.

  • Date - 01/05/2018 23:15 - 01/10/2018 09:00
  • Last Updated - 01/08/2018 15:33