Dedicated Server Updates (In Progress)
  • Priority - Medium
  • Affecting Other - Supermicro Dedicated Servers
  • We have recently completed our quality assurance testing on some BIOS updates that were released by Supermicro (our hardware vendor) in the later part of 2018 that patches the major Spectre vulnerability at the hardware level.

    Previously your server(s) have been patched at a software/operating system level as these updates come to market much sooner than hardware level updates such as BIOS updates.

    We will be updating all servers throughout our datacenters progressively during the overnight hours between the following dates and times:

    Dates: Sat Jan 5th 2019 - Thu Jan 17th 2019 inclusive
    Times: 12:00am GMT-7 - 5:00am GMT-7 on each of the above dates

    We anticipate a brief outage of up to 20 minutes whilst this update is performed on your server. We will also be using this downtime to check for any hardware that may be showing warning signs of failure and we will communicate with you directly if we do identify any hardware that requires a precautionary replacement.

    As you can appreciate the scale of this operation is quite large given the Spectre vulnerability affects virtually most modern processors in use. Unfortunately this means we are unable to provide you with a specific date or timeframe that the update will occur on your server.

    Should you have any questions regarding this scheduled maintenance, please contact us at our helpdesk at https://www.madrooster.com/portal/supporttickets.php.

     

  • Date - 01/05/2019 23:49
  • Last Updated - 01/03/2019 23:53