What is your cancellation policy?

License Is Not Active. What is your cancellation policy? - madRooster.com

Cancellation requests must be submitted via our helpdesk by the main account contact.
There are no cancellation fees, but requests must be made before your next billing cycle.
Payments made up to your cancellation date are non-refundable, except within our 30-day money-back guarantee period.
Your account username and password are required for verification.