What is your cancellation policy?

Here is our complete cancellation policy as per our Terms of Service agreement:

17. Cancellation Policy

All cancellation requests must be submitted via our helpdesk by the person listed as the main account contact. While there are no cancellation fees, you must cancel prior to your next billing cycle. Payments made up to your cancellation date are not refundable unless you are canceling within our 30 day money back guarantee period. You must include your account username and password for verification in order for your cancellation to be valid.