30 Day Money Back Guarantee

If you are unhappy with your shared hosting or Semi-dedicated account with us for any reason or just wish to close the account at anytime during the first 30 days, you will get a refund of all hosting fees paid (less any setup fees). Be sure to include the first 2 and last 4 digits of your credit card, your username and your password when closing your account and requesting a refund for confirmation. If you paid by PayPal, please include the transaction ID from PayPal.

You may be liable for domain registration fees if you participated in a free domain offer, please refer to our Terms of Service for more information.

NOTE: Account terminations due to violations of the TOS, Spam, Phishing, Illegal Content, Warez, or fraud are not eligble for a refund.

The 30 day money back guarantee does not apply to any account that has previously hosted with MadRooster.com or had a "free trial" prior to registering a paying account.