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Depending on the time frame, most domain names that have expired can be renewed.

IF WITHIN 29 DAYS OF THE EXPIRATION DATE
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  1. Login to your account at: https://my.madrooster.com/aLogIn.php
  2. Click "View/Edit" next to Number of domains in your account
  3. Click the small "R" next to the domain name you wish to renew.

This will walk you through the process of renewing the domain name automatically.

IF AFTER 29 DAYS OF THE EXPIRATION DATE
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If the domain name has been expired for 30 - 60 days (Unfortunately this time frame is not exact), then you will need to open a support ticket at: https://support.madrooster.com/index.php?_m=tickets&_a=submit to the Billing Department.

Most likely the domain has gone into Extended Redemption Grace Period. Once a domain name enters this period, to renew the domain will run $350 + the cost of 1 year of renewal (i.e. for a .com domain it would be $350 + $11.49 = $361.49)

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